Our Customer Commitments
We are Rapid Innovators
We thrive on thinking beyond boundaries, embracing change, and pioneering new solutions. We encourage creative thinking at every level, empowering our team to explore uncharted territories and turn challenges into opportunities.
We provide Unparalleled Service
Our commitment to service excellence is unwavering, and we actively seek ways to anticipate and fulfill the needs of those we serve. We are dedicated to exceeding expectations in every interaction. We take pride in delivering exceptional service to our customers.
We are Humble Collaborators
We foster a culture of collaboration and continuous learning, where we can collectively achieve greatness. We recognize that no one has all the answers, and we deeply value the perspective of our customers. Humility means putting the collective goals of our producer community above individual ego and being open to diverse perspectives.
We are Committed to Quality
We strive to set the industry standard for reliability, availability, and the user experience. We are committed to building the best-in-class technology. We don’t cut corners; we go the extra mile to ‘get it right.’
Our Core Values
We are Accountable
Accountability is the foundation of trust, and we work diligently to maintain the trust of each other and our stakeholders through transparent and responsible conduct. We hold ourselves to the highest standards and take ownership of our actions and decisions.
We Constantly Strive to Improve
We recognize that excellence is a journey, not a destination. We actively seek opportunities to learn, grow, and refine our skills and processes. At BCMI, we embrace change as a catalyst for progress, striving for excellence in all that we do.
We are a Team
We realize that we accomplish more together than we do apart. By fostering a culture of honesty and integrity, we consistently operate with trust and mutual respect. With that foundation, we collaborate effectively and leverage our complementary strengths to achieve excellence as a team.
We are Community Builders
We view every interaction as an opportunity to build lasting relationships. We are dedicated to being truly customer-centric, understanding their unique needs, and consistently delivering value. Customer satisfaction is a crucial measure of success.
Bringing data to light
BCMI captures your data from various sources and transforms it into actionable business intelligence. Mobile and web apps deliver real-time information to any mobile device or office. With cloud-based computing, your technology investment becomes more predictable and “right-sized.” Updates happen quickly so you can stay focused on your core business.
Next-gen technology you need
We didn’t invent wireless connectivity or cloud computing, but these technologies make the Bulk Construction Materials Initiative possible. Our industry is thinking outside the server room. We are fast-forwarding past the days of manually combing through different software and systems. Data from any system in your operation is now transported to the cloud and delivered on a smartphone or tablet, when and where you need it most.
The BCMI data transport
Our first step in working with new customers is to audit and gather data from critical systems. Data is transferred via the BCMI Data Transport into your dedicated BCMI Cloud Database. Together, we thoroughly validate the data and establish a continuous, real-time feed. This creates a solid foundation for success in the BCMI Platform.
Signed. Sealed. Delivered.
To start seeing the value of real-time data, simply put it in people’s hands. Empower your team to make data-driven decisions. Share job site updates and account statuses with your customers. It begins by installing the Material Pro and Material Now mobile apps.
A new take on “responsive” design
BCMI operates on streamlined, one-month development cycles, based on continual evaluation of our customers’ priorities. Weekly – and often daily – customer contact keeps us focused on the critical path. Regular design sessions with producers provide invaluable feedback and ideas.
