BCMI Dispatch

Your most powerful tool is cloud-powered.

From order to delivery and every point between, BCMI Dispatch gives you access to every bit of information you need to keep trucks, drivers, and batches moving.

BCMI Dispatch: the control center that pulls it all together.

When you can see everything, you can do anything. From one place, you can monitor all the moving parts of every job in real time, from orders coming in to concrete going out, shift schedules, batch quality reports, delivery confirmations, and more. Data entry is streamlined and common pain points are cut out of your day, freeing you up to make informed decisions and find smart new efficiencies.

And the kicker: as a cloud-based platform, we take care of the maintenance and software updates in a secure, off-site database so you can stay focused on serving your customers instead of the server room.

Ready Mix Dispatch

Analytics

CRM & Sales

Ready Mix Dispatch

Get the right details at the right time.

Zoom in on details or zoom out for the big picture, controlling everything from project schedules to driver rotations to ever-changing priorities.Track customer performance, plant capacities, fleet statuses, and material inventories in one place—it’s a day-to-day game changer for dispatchers and for the customers they’re serving, too.

  • Spend less time on the phone. Customers can order directly from their BCMI app, and they’ll get automated updates at every step of the process.
  • Make use of multiple channels for communication across your business—and get a detailed digital audit of requests and updates.
  • Set up split orders and make real-time adjustments in the middle of a project, all from one place.
  • Rest easy with built-in safeguards making sure the right mixes make it to the right projects, so you’ll never miss a detail and can always deliver on expectations.

Analytics

In seconds, you can see what’s working and what isn’t.

With all of your information in one place along with AI-powered order-taking, you can make smart decisions swiftly and confidently. You’ll know clearly what’s working, what needs to be optimized, and how to make steady progress toward improvements. 

  • Get insights into how to set up your schedule, adjusting batches, trucks, and spacing, to make sure everything arrives on time and in spec.
  • In-platform analytics data from sources like plant capacity, truck availability, weather conditions, traffic patterns, and past delivery times for specific work types. You get smart recommendations that help you save the day when curveballs arise.
  • AI helps you field your customers’ questions, place orders, and respond to changes on the fly, so you can move on to the next priority.

CRM & Sales

Tap into tools beyond those typically in reach of dispatch.

The BCMI CRM and Sales tools are seamlessly integrated, taking the guesswork out of order-taking. Every update from the sales team flows through to dispatch.

  • New orders are pre-populated with critical project details like approved products, pricing, contacts and exact location, without having to track down a salesperson to confirm.
  • Context is everything. See everything that’s happened up to the point of your involvement in a project, including customer records, previous jobs, meeting notes, scorecards, and chat records. 
  • By plugging into the power of the platform’s sales and CRM tools, you can also send delivery confirmations, geotags, QC test results, and invoices all within the app—with full transparency to your team and the customer.

See how our Material Now app can help your customers.

A live demo with our team will let you get a feel for our user-friendly interface. You can ask questions and explore the ways you can strengthen communication and relationships with your customers—all while helping them be more efficient with user-friendly eTicketing and in-app ordering.

Schedule a demo

Making dispatchers’ lives easier, one job at a time, one insight at a time.

It’s a platform built with producers in mind. Now you never have to chase down details, whether it’s order statuses, truck ETAs, pour times, forecasts, or tickets.

See the benefits